American TV customers urged to watch for checkout errors
American TV customers are urged to watch for checkout errors during the company's going-out-of -business sale.
The Wisconsin Department of Agriculture, Trade and Consumer Protection issued that warning Wednesday, according to a news release from American TV.
"American TV certainly agrees that consumers should be vigilant, as we want the consumer to get exactly what they expect at the advertised price," the release said.
Most of the errors were on unboxed items from company closeout and demo centers, "where we were offering the item for less than the same item in a box," the release stated. "We informed the state investigators of that fact. Our process for selling clearance and demo center items has always included a markdown at the register, and we feel confident that consumers will pay the price as tagged."
The release said some media have "reported that American TV is overcharging customers. The report from the Wisconsin Department of Agriculture, Trade and Consumer Protection did not reach that conclusion, and American TV has not received any consumer complaints."