Posted Online: Feb. 05, 2013, 10:49 am

Tri-State's motto: 'Your home, our reputation'

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By Elena Peña

You may recognize Hank the little squirrel when you see the Tri-State Windows, Siding & Roofing commercials on television. But it is what Hank says that raises the interest of audiences in the Quad-Cities and beyond.

"Your home, our reputation," said Dana Watkins of Tri-State. "We take that to heart. Our customers are of most importance to us. Without them, we are not here."

Tri-State Windows, Siding & Roofing was founded in 2000 by Andy Sallee, who had worked in the home-improvement industry since the age of 17. He decided he wanted to build a company that really cared about its customers and their homes.

Tri-State offers Ply-Gem and Berkshire energy-efficient windows that come with a lifetime warranty. From sliding glass doors and double- and single-hung windows to bow, garden and bay windows, there are many options to choose from to fit every budget and need.

Siding sold by Tri-State meets the different needs and expectations of its customers. Brands sold include:

-- DuraPlank: The thickest panel (0.054 inches) on the market, it features an Energy Star-rated extruded-foam backing. It can withstand 265-mph winds and is known for its wood clapboard look. It comes in an array of colors that hold their shades for years.

-- Royal Crest: This durable vinyl siding withstands 144-mph winds and features a natural wood-grain finish.

-- Journeymen Select: It exceeds industry impact standards and provides a lifetime of maintenance-free and cost-effective performance.

Roofing products the company is known for come from GAF Materials Corporation, the first company to make an energy-efficient and brilliant-colored asphalt shingle. All styles and colors are designed for long-term durability.

"We offer high-quality products that carry excellent warranties and high-level service installation for attractive prices," Ms. Watkins said. "We are also a GAF Elite Master Contractor, and because of GAF's stringent standards, only the top 3 percent of all roofing contractors have qualified as Master Elite Contractors." GAF is a multimillion-dollar roofing manufacturer.

Other products featured at Tri-State are gutter systems and an array of energy-efficient doors to meet today's home needs.

Ms. Watkins said Tri-State has been recognized nationwide as a leading home-improvement company. The company has received several national awards fromQualified Remodeler magazine.

According to Ms. Watkins, Tri-State meets the needs of its clients by offering options. By choosing from various finance plans and a variety of products and designs, customers can customize their home needs. "We really strive for excellent customer service, creating a lasting, positive, long-term relationship with our customers," Ms. Watkins said.

"Tri-State is a household name," she said. "Customers know who we are, and there is security in that. And we are not going anywhere. They know where to find us."

The Tri-State Windows, Siding & Roofing showroom is at 5216 Sheridan St, Suite 130, Davenport.

For more information, call (563) 823-0979 in Iowa or (309) 764-3717 in Illinois or toll-free (866) 583-6700, or visit

For more information, call (563) 823-0979 in Iowa or (309) 764-3717 in Illinois or toll-free (866) 583-6700, or visit