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Technical support article

Computer Training Seminars



All Seminars are Free for Quad-Cities OnlineŽ Customers and those that sign-up for service on the day of the class. All others will pay a $5 fee for the ability to attend. The Beginner's Guide to the Internet course is free for anyone wishing to attend!

Because seating is limited to 20 people, registration is required for all of these seminars. Doors open 20 minutes before the start of class. If you would like to reserve a seat, please contact QCO Customer Service by phone at 309-757-5037.

Seminars offered on multiple dates have essentially the same content with any differences reflecting the needs/interests of those present. Questions, suggestions, or comments can be E-mailed to info@qconline.com. Training is held in the Moline Dispatch Conference Center located at 515 18 Street in Moline. On street parking is available in front of the building or in the Dispatch lot behind the new QCO building
(see map for details).


January 2007
   Tues   16   11:00   Window's Basics   
    Tues   16   2:00  Using E-mail and the Internet   


Using E-mail and the Internet is a 2 and a half hour basic guide on how to work a web browser and send and receive E-mail. Our Technical Support Staff will be showing customers what E-mail clients are available, how to send/receive messages, attachments, and many other E-mail related items. We will also be instructing Quad-Cities OnlineŽ customers on what a web browser is as well as show the basics of how to customize the browser to fit the user's needs. We will discuss both Internet Explorer and Netscape as well as information regarding cache files, bookmarks/favorites, home page setups, the address bar, toolbars, and many other items.

Windows Basics is a 2 and a half hour course covering the basic skills needed to operate a Windows machine. This class will cover basic Windows features and skills such as using a mouse, cut/copy/paste, delete, resizing windows, moving/creating icons, etc. It will not cover software/hardware troubleshooting or Internet information. This class is only available to Quad-Cities OnlineŽ subscribers and is a free course.

All items covered in our classes are also in the Technical Support section of our web site.


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