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Technical support article
Dial Up Accelerator FAQ
Quad-Cities Online is pleased to be able to offer our customers the ability to use Dial up Accelerator to speed up their Internet browsing.
Q. What is a Dial-Up Accelerator?
A. Dial-Up Accelerator is a powerful tool that increases the speed at which you see Web pages. It's designed for people who access the Internet via a dial-up connection, although it also will speed up Web browsing on lower-speed broadband, such as IDSL.
Q. Who can use Dial-Up Accelerator?
A. Dial-Up Accelerator can be used by all Quad-Cities Online members.
Q.How much does Dial-Up Accelerator cost?
A. The cost for using the Dial-Up Accelerator is just $1 per month on top of your normal monthly fee.
Q.Does Dial-Up Accelerator require any special hardware or equipment?
A. No. Dial-Up Accelerator doesn't require any special hardware or equipment, however you will need to download and install a small program on your computer that allows you to control the Accelerator settings.
Q.How does Dial-Up Accelerator work?
A. Note: Dial-Up Accelerators do not increase your modems connection speed.
Dial-Up Accelerator speeds up the delivery of Web pages in three ways:
1. Compression—Dial-Up Accelerator delivers text and graphics more efficiently, using a proprietary compression technology that significantly reduces the size of Web pages and page elements sent to your browser.
2. Caching—Dial-Up Accelerator intelligently retains and reuses Web pages and page elements that have previously been sent to your PC. That's why the longer Dial-Up Accelerator is in use on your PC, the faster your Web pages will load.
3. Persistent Connections—Dial-Up Accelerator uses proprietary techniques to carefully manage and optimize the communication between your modem and our network through a persistent connection. This eliminates the time wasted re-establishing and closing TCP/IP connections.
Q. Is my Dial-Up Accelerator service automatically on when I connect?
A. Yes, once it is installed it runs automatically whenever you log in to your Quad-Cities Online account.
Q. What is the Dial-Up Accelerator tradeoff between speed and graphic quality?
A. The faster the acceleration, the lower the image quality.
There are five graphics acceleration settings:
Low Acceleration—Maintains original image quality
Medium Acceleration—Reduces image quality very slightly
High Acceleration—Reduces image quality slightly (default setting)
Very High Acceleration—Reduces image quality moderately
Maximum Acceleration—Reduces image quality significantly
We recommend High Acceleration, because it improves your browsing speed significantly while only slightly reducing image quality. When using this setting, Dial-Up Accelerator typically increases your experience between two and three times that of regular dial-up.
If you would like to maintain your original image quality, you can set the graphics setting to Low Acceleration and still browse significantly faster than regular dial-up.
Note: if you are using any setting besides Low Acceleration and wish to improve the quality of a graphic, you can hover over the graphic, right-click the mouse, and choose Refresh Picture with Full Quality, or you can select Refresh Page with Full Quality to improve the quality of all the graphics on the page at once.
Q. How fast is Dial-Up Accelerator?
A. Dial-Up Accelerator lets you browse the Web up to five times faster than you can with a standard dial-up connection. Dial-Up Accelerator intelligently retains and reuses Web pages and page elements that have previously been sent to your PC. That's why the longer Dial-Up Accelerator is in use on your PC, the faster your Web pages will load.*
Q. How does Dial-Up Accelerator compare with DSL or cable modem access?
A. Dial-Up Accelerator is a tool that's designed to significantly enhance Web access over low-speed (less than 200Kbps) connections.
DSL and cable are broadband technologies, which means they provide faster service than the enhanced dial-up service Dial-Up Accelerator brings you.
Q. Does everything on my computer move faster? What kind of Web content does Dial-Up Accelerator speed up?
A. Dial-Up Accelerator improves delivery speeds for almost everything that's Web-based.
What stays the same: Streaming media, audio, and video files, secure pages—like the ones used for online banking and shopping, Files downloaded using FTP (rather than your browser), and regular e-mail attachments.
Dial-Up Accelerator speeds up downloads (when downloading using your Web browser) in three ways:
It checks for file mirror sites
It segments files for parallel downloading if possible
It retains partially downloaded file data across dropped connections. In other words, it will only download the remainder after reconnecting, provided you are downloading from a server that supports partial downloads.
Q. Does Dial-Up Accelerator speed up the retrieval and delivery of email?
A. Dial-Up Accelerator speeds up Web-based email programs (like Web Mail). When it comes to non-Web-based email programs (like Outlook), you'll notice a difference when you open an email that contains GIF files, JPEG files, and Flash graphics. Dial-Up Accelerator speeds up images only when they are embedded in HTML but not the attachments on those E-mails.
Q. Are there any compatibility issues with Dial-Up Accelerator?
A. Dial-Up Accelerator is compatible with most ad blockers, pop-up stoppers, personal firewalls, and other utilities. In some cases, minor adjustment to your configuration is needed. If you're using a firewall program (like ZoneAlarm®), you may have to adjust your port settings in order to use the Internet with the Dial-Up Accelerator.
Q. Does Dial-Up Accelerator work with Virtual Private Networks (VPNs)?
A. VPNs provide remote users with secure access to corporate Intranets. VPN traffic is usually encrypted. For this reason, Dial-Up Accelerator does not work with VPNs.
Q. What are the minimum system requirements for Dial-Up Accelerator?
A. Dial-Up Accelerator works with most Microsoft® WindowsTM-based personal computers in use today, including virtually all PCs purchased within the last four years.
Windows 98/Win 98SE*, WinME, Win2000, or WindowsXP (Home and Pro)
Pentium 200 MHz or higher;
233 MHz recommended for XP machines
5MB free disk space
*Windows 98 and 98SE users must have a version of Internet Explorer with 128-bit encryption.
MacIntosh computer system requirements:
PowerPC G3 processor
OS X 10.2 (or later)
6MB of hard drive space
Q. I want it! So, how do I get Dial-Up Accelerator?
A. First you will need to contact Quad-Cities Online to purchase the additional service and have it added to your account. You can fill out a the online form or call our office at 757-5037. Once your access has been enabled, we will assign you log in information for the software. An E-mail notice will be sent to you, at which time you will then need to go to our installation instructions section.