Q-C Online support pages
Technical support article

Setting up an email program



Once you have an email program installed on your computer you will need to provide it with important information so that you can use it to access your mail through Quad-Cities OnlineŽ. Comprehensive setup instructions are provided for the following email programs.



These instructions assume that you have an email program already installed on your system. If you do not, then you will need to go to the download page and get one.



Note: If you are configuring your E-mail for a secondary mailbox, please see the instructions for Setting Up Additional Mailboxes.

Server Information

  1. Inside your E-mail program click on Tools and go down to Accounts (or Services)
  2. Inside the Account Settings window, look for the Mail section at the top and click it to highlight it/select it.
  3. Find your QC-Online E-mail account, click on it to highlight it, and click the Properties button to the side (this button may be called View/Change in Outlook). If you have never set up Email on this computer, click on ADD.
  4. Go to the Servers section at the top.
  5. The incoming mail server type is still POP3
  6. The Incoming mail server name should read POP.GMAIL.COM
  7. The outgoing mail server should read SMTP.GMAIL.COM
  8. Your Account name should be changed to be your entire E-mail address. For example customer with a username of "JohnDoe" would put in username of "JohnDoe@qconline.com" .
  9. Enter your password where requested. Passwords on our system are atleast 8 characters long. If your password is less than 8 characters long you can try adding "qconline" to the end of it or call 309-757-5037 to change your password.
  10. Do NOT check the option for using Secure Password Authentication. We do NOT use this setting.
  11. My outgoing server (SMTP) requires authentication MUST be checked/enabled. If you are using Outlook, you may have to select the More Settings button to find this option.
  12. Now click on the Advanced tab at the top of the window. If you are using Outlook, you may have to select the More Settings button to find the Advanced Tab.
    *Outgoing server (SMTP) port: 465
    *This server requires a secure connection (SSL) checked/enabled
    *Incoming server (POP3) port: 995
    *This server requires a secure connection (SSL) needs to be checked/enabled
  13. Click APPLY and OK to save the new settings.
  14. Close the Internet Accounts window.
  15. Restart your E-mail application and the new settings will take effect.


Local events heading








  Today is Sunday, April 20, the 110th day of 2014. There are 255 days left in the year.

1864 -- 150 years ago: The attention of contractors is called to proposals for building a magazine. The building is to be erected on the south side of the island, above the railroad, nearly opposite Sinnit's ice houses.
1889 -- 125 years ago: Ladies patent leather tip shoes were selling for $3 at the M & K store, and men's spring overcoats were advertised at $7.50.
1914 -- 100 years ago: Fred Feuchter, of Davenport, was elected president of the Tri-City Post Office Clerks club, and Joe Goldsmith, of Rock Island, was named secretary treasurer.
1939 -- 75 years ago: Mass vaccination of more than 1,600 employed of the Rock Island Arsenal has been ordered by Col. Norman Ramsey after a 13-year-old daughter of the Arsenal manager became ill with smallpox.
1964 -- 50 years ago: The 1964 Scout-O-Rama of the Sac-Fox Council of Boy Scouts closed a two-day session last evening at the Rock Island Armory with 5,000 paid attendance.
1989 -- 25 years ago: "From the horse and buggy days ... to this" said Mercer County Sheriff Marvin Thirtyacre, waving his hand to indicate the sheriff's department facilities at the new $1.5 million Mercer County Jail in Aledo.




(More History)