Q-C Online support pages
Technical support article
Switching to the new mail server
In early 1998, Quad-Cities Online installed a new mail server on our system to keep up with the demand of our users' email traffic. This new server offers much better performance and less errors than the existing BBS mail system. Unless you are an employee of the Moline Dispatch or the Rock Island Argus, you must switch over to the new server if you have not done so already. Worldgroup is no longer being used for dial up and e-mail access.
If you signed up for an account in late 1998 or after then you are already on the new server and can ignore this article.
Some of the benefits of this mail server include:
- Faster email service with little to no delays in sending or receiving
- Proper handling of message attachments (no more ambiguous "file.ext" attachments)
- No more "Cannot route for others" messages when sending out
- The correction of other miscellaneous problems you may be experiencing with the old system
If you need to make this switch then the following must occur:
Email usage through Worldgroup Manager will be disabled. You will need to download and install an email program in order to use the new server. Chances are you most likely have an email program already installed on your computer as one is usually installed with Internet Explorer or Netscape. If you need to download a program you can get one through the email download page. If you are already accessing your email through a seperate program then you can disregard this step.
That email program will then need to be properly configured with the new settings. Detailed instructions for most popular email programs are available through the email setup page.
Feel free to contact us if you have any other questions.