Q-C Online support pages
Technical support article

Setup Instructions for the iMac

1. Set Up an Account

Please read the Terms of Agreement.

Before you can proceed any further you will need to call Quad-Cities OnlineŽ Customer Service at (309) 757-5037 during the phone support hours and provide us with the information to create an account. Please be ready with the contact information for the account holder - including name, address, and telephone number. You will also be asked to select a username and password.

A username is the identity you will be known as on the system and will also be the first part of your email address. For example, if you choose a username of JoeSomebody then your email address would be joesomebody@qconline.com. Usernames are restricted to being between 3 and 12 characters long with letters and/or numbers only, no spaces or other special punctuation is allowed.

The password is a special code known only to yourself and is required along with the username to access your account on our system. When choosing a password it is suggested that you use something which is not easily guessed by others to prevent your account from being accessed without your knowledge. The password must be between 3 and 9 characters with letters and/or numbers only (no spaces or punctuation) and cannot be the same as your username.

2. Start the Internet Setup Assistant

From the iMac's desktop click on the Apple menu (all the way to the upper left), select Internet Access and choose Internet Setup Assistant.

3. Running the Internet Setup Assistant

1. 
   
   Introduction
   Click the right arrow to continue.

2. 
   
   Configuration name and connection type
   Enter QCOnline for the name of the configuration and select Modem for the connection method. Click the right arrow to continue.

3. 
   
   Modem settings
   The Modem and Port entries should already have the proper settings by default, leave them as is. Choose Tone or Pulse for your phone line type (probably Tone if you are unsure) and make sure Ignore Dial Tone is unchecked. Click the right arrow to continue.

4. 
   
   Configuration information
   For the telephone number use one of the following:
   • 757-1160 - Moline access number with X2 or V.90 connect speeds
   • 945-4775 - Geneseo access number with X2 or V.90 connect speeds
   • 582-2554 - Aledo access number with X2 or V.90 connect speeds
   • 386-5659 - Davenport access number for users outside the metro area only
   
   
   
   
   In the next two lines enter the username and password and you selected when the account was created. Click the right arrow to continue.

5. 
   
   PPP connect scripts
   Choose No in answer to the question and click the right arrow to continue.

6. 
   
   IP address
   Choose No in answer to the question and click the right arrow to continue.

7. 
   
   Domain name servers
   In the first box enter the following numbers:
   204.176.110.103
   204.176.110.106
   Leave the second box blank and click the right arrow to continue.

8. 
   
   Email address and password
   For the email address enter YOUR-USER-NAME@qconline.com, where YOUR-USER-NAME is the username of the account that you selected when your account was created. For the password enter the same password that you selected when your account was created. Click the right arrow to continue.

9. 
   
   Email account and host computer
   For the email account enter YOUR-USER-NAME@mail.qconline.com where YOUR-USER-NAME is the username you selected when your account was created. For the SMTP server enter mail.qconline.com. Click the right arrow to continue.

10. 
    
    Newsgroup host computer
    For the NNTP host enter news.alterdial.uu.net and click the right arrow to continue.

11. 
    
    Proxy server setup
    Choose No in answer to the question and click the right arrow to continue.

12. 
    
    Conclusion
    Click Go Ahead and your computer will be automatically setup for the internet.

4. Connecting to the Internet

To connect to the internet double-click the Browse the Internet icon on your desktop. This will automatically dial you up to QCOnline and run your web browser.

5. Where to Go From Here?

Now that you are connected to Quad-Cities OnlineŽ you have access to a wide variety of features and services available both on our system and out on the Internet in general. For information on setting up your email and other programs, as well as questions that you may have about the Internet in general, please proceed to the Technical Support page.