Q-C Online support pages
Technical support article
Setup Instructions for Macintosh 8
Please read the Terms of Agreement.
Before you can proceed any further you will need to call Quad-Cities OnlineŽ Customer Service at (309) 757-5037 during the phone support hours and provide us with the information to create an account. Please be ready with the contact information for the account holder - including name, address, and telephone number. You will also be asked to select a username and password.
A username is the identity you will be known as on the system and will also be the first part of your email address. For example, if you choose a username of JoeSomebody then your email address would be email@example.com. Usernames are restricted to being between 3 and 12 characters long with letters and/or numbers only, no spaces or other special punctuation is allowed.
The password is a special code known only to yourself and is required along with the username to access your account on our system. When choosing a password it is suggested that you use something which is not easily guessed by others to prevent your account from being accessed without your knowledge. The password must be between 3 and 9 characters with letters and/or numbers only (no spaces or punctuation) and cannot be the same as your username.
Locate the Internet Setup Assistant on your computer. This should be in the Assistants or Internet folder. Double-click the icon to run the assistant. On the screen that pops up click on the Update button.
Click the right arrow (>) to go to the next page.
Select Add Internet Configuration and then click the right arrow.
Type Quad-Cities OnlineŽ for the name of the configuration. For the type of connection select Modem. Click the right arrow.
Select your modem type from the list displayed. If you do not know the exact brand of your modem then select the Generic 28800 entry. Click the right arrow.
For the telephone number use one of the following:
- 757-1160 - Moline access number with X2 or V.90 connect speeds
- 945-4775 - Geneseo access number with X2 or V.90 connect speeds
- 582-2554 - Aledo access number with X2 or V.90 connect speeds
- 386-5659 - Davenport access number for users outside the metro area only
In the Username and Password lines enter the username and password you selected when your account was created. Click the right arrow.
Select No for the IP Address page and then click the right arrow.
For the DNS Addresses enter the following:
For the Domain Name type in qconline.com. Click the right arrow.
You are now set up to access the internet! You will need to reboot your computer for the settings to take effect. Once this has been done double-click on your browser icon (either Netscape or Internet Explorer) to connect to the system.
Now that you are connected to Quad-Cities OnlineŽ you have access to a wide variety of features and services available both on our system and out on the Internet in general. For information on setting up your email and other programs, as well as questions that you may have about the Internet in general, please proceed to the Technical Support page.